![]() For example, in addition to the default reset, you can configure the idle timer to reset when agents change their status from On Break to Available. However, you can customize the contact center to reset your agent idle timer based on a combination of agent and system-initiated status changes. By default, agents are considered idle from the time they end post-processing of a system-delivered, queued interaction and become available. To supplement the default behavior, a tenant-wide setting allows resetting the idle timer when agents transition from one status to another. Virtual Contact Center supports Regular agents and Supervisor agents.-initiated interactions do not reset the idle timer. Agent Agents use the Agent Console to view and manage customer interactions. The agent idle timer is reset every time the agent ends post-processing of a system-delivered, queued interaction. When multiple agents with the same queue and skill level assignments are idle, the system routes the call to the agent who has been idle the longest. This game will gather Time and resources while not played.In 8x8 Contact Center, idle time refers to the length of time agents have been idle, and is measured for each agent by the agent idle timer. Each seconds that passes in real life is one second you can use in the multiple mechanics found in the game.Īs the game mechanics unfold, you will find yourself making decisions on how to assign the Time that you have gathered so far to optimize your gains. Time Idle RPG is an idle incremental game with prestige and multiple layers of game mechanic unlocks. I can also be reached via for further questions/support. “I actively engage players on Discord for questions, bugs, feature requests, game design, etc. ![]() How are you planning on involving the Community in your development process? Will the game be priced differently during and after Early Access? More content for each implemented mechanic” The first iteration of the implementations are subject to change with feedback from players.ĭesktop oriented features (tooltips, keyboard use, etc.). “The game is fully playable with the majority of planned features and mechanics implemented. What is the current state of the Early Access version? There is also additional content and mechanics planned for the full version in Combat, Tower, Titan, Equipment, New Trees, and Awakening.” “The full version will incorporate achievements, leaderboards, stats, and quality of life improvements specifically for desktop players. How is the full version planned to differ from the Early Access version? “This game will be in early access for around three months.” and desktop oriented quality of life improvements such as tool tips, keyboard / controller use, etc.Īlso the release of Early Access is guaranteed to have some bugs that will be fixed effectively and efficiently before pushing the game out to a larger audience!ĭuring the Early Access phase, I will be closely looking at Early Access reviews and general feedback to: fix bugs, improve UI, improve the game's quality of life, make the game playable by a general and mass audience, and making sure the game is as fun and addictive as possible!”Īpproximately how long will this game be in Early Access? I am also looking to add Steam features such as achievements, leaderboards, stats, etc. There is additional content and mechanics planned for Combat, Tower, Titan, Equipment, New Trees, and Awakening. ![]() All of the implemented mechanics and content are subject to change with the player's feedback. “Time Idle RPG is in Early Access phase because the goal is to have players help shape the game in a meaningful way.
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